HORRIBLE Customer Service

HORRIBLE customer service. In fact, there was no service. I ordered online, sent an email asking for the status, and no answer for over a week. I called up the shop, and the person didn't care about servicing me. She kept blaming her owner. I had to be forceful to leave my contact information, and still am awaiting a return call. Apparently they only want to take your money at Mitzi's and could care less about any service at all. Vote with your dollars at other locations. There are plenty of other places that care about their customers. Don't waste your time or money giving Mitzi's any business. My next stop: The Better Business Bureau.


Mitzis Hallmark, Orlando, FL 32836